Shipping policy

Shipping Policy

Last Updated: August 14, 2026

Thank you for shopping with RubiDecor.

RubiDecor is operated by Papple World FZE LLC, a company registered in Ras Al Khaimah, United Arab Emirates.

1. Business Information

Business Name: Papple World FZE LLC
Trading Name: RubiDecor
License/Registration No.: FDBC0693

Business Address:
Compass Building
Al Shohada Road
AL Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates

Website: www.rubidecor.com

2. Order Processing

Orders are normally processed after successful payment verification.

Orders are generally processed within 1–3 business days.

Processing may take longer during public holidays, promotional campaigns, product launches or periods of unusually high order volume.

Once your order has been shipped, we will provide tracking information where tracking is available.

3. Delivery Times

RubiDecor may use third-party suppliers, warehouses and fulfillment partners. Products may therefore be shipped directly from an international fulfillment location.

Typical estimated delivery time:

Standard Shipping: 7–20 business days

Delivery times can vary depending on the destination, product, warehouse, carrier, customs processing and local delivery conditions.

Delivery estimates are guidelines and are not guaranteed delivery dates unless expressly stated otherwise.

4. Shipping Destinations

We may ship products to various countries and regions worldwide, subject to:

Product availability
Carrier availability
Destination restrictions
Customs requirements
Applicable laws and regulations

Certain products may not be available for delivery to particular countries or territories.

5. Shipping Charges

Any applicable shipping charges will be displayed at checkout before the customer completes the purchase.

RubiDecor may occasionally offer free shipping or promotional shipping rates. Any such offer will be subject to the terms displayed at the time of purchase.

6. Order Tracking

When tracking is available, a tracking number will be provided after the order has been shipped.

Please allow time for the carrier's tracking system to update after shipment.

International shipments may show limited tracking information while moving between fulfillment centers or carriers.

7. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, customers are responsible for applicable charges imposed by their destination country.

RubiDecor does not control customs authorities and cannot guarantee that an order will not be delayed during customs processing.

8. Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

Please verify:

Full name
Building or house number
Street
Apartment or unit number
City
State/province/region
Postal code, where applicable
Country
Contact telephone number

RubiDecor is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

9. Delayed Shipments

Shipping delays can occur because of:

Customs processing
Carrier delays
Weather
Public holidays
Seasonal shipping volumes
Transportation disruptions
Incorrect address information
International logistics delays
Circumstances beyond our reasonable control

If your order appears significantly delayed, please contact us with your order number.

10. Lost or Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, building reception/security and the local delivery carrier.

If the package remains missing, contact us with your order number and tracking information so that we can investigate with the relevant carrier or fulfillment partner.

11. Damaged Packages

If your package arrives damaged, please photograph the package and product before disposing of the packaging.

Order number
Photos of the package
Photos of the product
Description of the damage

We will review the issue and work with the relevant fulfillment or shipping provider where appropriate.

12. Multiple Shipments

Products in the same order may be shipped separately because of different warehouses, suppliers or fulfillment arrangements.

You may therefore receive multiple packages for one order.

13. Undeliverable or Refused Packages

If a package becomes undeliverable because of an incorrect address, failure to collect the package or another customer-related reason, additional shipping or return costs may apply where permitted by applicable law.

We will review the circumstances and contact the customer regarding available options.

14. Delivery Estimates

All delivery estimates are approximate.

RubiDecor cannot guarantee delivery dates unless expressly stated otherwise.

We are not responsible for carrier, customs or other delays outside our reasonable control.

15. Changes to This Shipping Policy

We may update this Shipping Policy from time to time.

The latest version will be published on this page with the updated "Last Updated" date.

16. Contact

Papple World FZE LLC
Trading Name: RubiDecor
License/Registration No.: FDBC0693

Compass Building
Al Shohada Road
AL Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates

Website: www.rubidecor.com

When contacting us about an order, please include your order number.